image1 image2 image3

PRODUCT.|PHILOSOPHY.|LIFE.

Metrics

But will that be asked in the exam?

Whenever a student listens to something being discussed in class, or is asked to read something from a book, or is in any other situation where s/he has to decide how much attention needs to be paid to what s/he is doing, the above question always bears heavy weightage in the making of that decision. Its common to pay little attention to things that will not be asked in the exam, right?

Another variation of the question could be 'But will that go on my CV?'. A handful of such questions are enough to cover most situations when a person has to decide how much attention to pay to what s/he is doing.

The only situations in which this question doesn't arise is when the person enjoys the act itself more than the end result or the consequence of the act on a future decision.

Fast forward to the exam itself (or the reference point in any variation of the question) and almost invariably, those sections where the question didn't arise, will be the most easily recollected. Perhaps because our brain finds it easy to store memories of things we enjoy(ed) doing.

But will that affect my profits?

Just like individuals, companies have a handful of questions (one variation is above) that come up when they are to take any decision.

Again, almost invariably, the end result is better when the company takes the decision because it believes that is the right thing to do rather than allowing such a question to crop up. If not in the short term, then definitely in the longer term.

Correlation or Causality?

Are these two scenarios just showing a correlation or is the first scenario causing the second?

I think that when most of the top people in any company are made up of people who always had the right answer when such a question (in the first scenario) came up, they invariably cause the second scenario.

Instead of these companies spending good money in instilling their values in employees and designing metrics that align with these values, they might as well lobby for a change in our education system and make that alignment a bottom-up process. That may turn out to be a cheaper option.

What do you think?

Share this:

CONVERSATION

1 comments:

  1. It's a curse of our achievement-oriented world. Japanese processes and Zen teachings emphasize that simply copying 'surface' parameters like using cue-cards for lean manufacturing will not work - the deep internal philosophy leading to that tip-of-the-iceberg externally viewable output is very important.

    Also, the world views "achievements" as far too important. I'm sure you have worked hard and found satisfying some activities which finally got relegated to a corner of your CV. On the other hand, the ones that finally made it feel a little hollow, as though you don't value them as much as some of the minor ones!

    More to talk about once we get back to the lakes :)

    ReplyDelete

Subscribe to my mailing list